I Swear I Didn't Write These Reviews! Bollywood Masala Chai

Posted on September 12, 2017 by Scott Eirinberg

About a year ago, I started asking our customers to write reviews about the products that they bought from us. I figured it might be a good idea to let people know what others thought about our stuff rather than just blabbing about it myself.

Sure, I expected people to be satisfied and say nice things. After all, we are incredibly picky about the quality of the products that we sell. We are proud to supply some of the top restaurant chefs from around the country. But the thing is, you never really know what people are going to say when you give them the opportunity.

Please believe me when I tell you that I SWEAR I DIDN'T WRITE ANY OF THESE REVIEWS! (And no, neither did any of my friends or family. Though some of these customers have become my friends since writing these reviews!)

At the time of this post, we had 26 reviews of our Bollywood Masala Chai. All 26 reviewers gave our chai 5 stars out of 5.

Our Masala Chai has received 100% 5-Star Reviews (that's right, 100%). And I swear I didn't write any of them!

Here are just a few of the reviews.

An indescribable tea experience I was totally blown away by your Masala Chai! I am a tea aficionado and order all my herbal teas from a wonderful company in Kauai. When I stumbled onto your very entertaining website and story I thought it would be safe to give you a try. Well, not only was it safe, it completely changed my tea drinking life! The freshness, the intensely delicious and complex flavors...WOW. So satisfying. Many many thanks.

Best Chai ever This is my 3rd or 4th time purchasing this Chai and it is fantastic. I love the spicy taste you get with it that is not found in any chai you could get at a chain grocery or coffeeshop. I only wish I had an espresso maker so I could have it as a dirty chai latte. Please never stop sourcing this awesome blend!

Our Masala Chai is as authentic as it gets

Bollywood Masala Chai rocks! After trying 10 versions of masala chai this is now my favorite. This for me is the real deal! Makes me want to dance!

morning ritual I love this tea! Every morning, I get up, turn on the kettle and wait until I can have this delightful tea! I honestly, make sure that I never run out of this tea!

Best Chai Ever! Wonderfully spicy, with no added sweeteners. Great hot or cold!

The absolute best chai I've been able to get my hands on. This is not my first purchase and it or certainly not going to be my last. The masala chai is spicy and makes the perfect brew. I have been using this to cut back on my coffee and have come to look forward to my afternoon pot of chai almost as much as my morning coffee.

First chai I've ever bought and it's definitely the last. This stuff is great! Ever since it arrived, I've been enjoying this great product. Most mornings/evenings, I make a brew of this chai and it just always hits the spot. The aroma, from when you open the box, to when you prepare it on the stove, is just wonderful. Would highly recommend it to others.

Our chai was named one of the best in the country by Bon Appetit

Great Chai I ordered this chai after reading a great review on Bon Appetit. It really lived up to its praises, very tasty with just the right amount of kick. Wonderful!

Delicious Very robust and full bodied tea. Not the typical fru-fru chai you'd buy at many corporate franchises, you get the real deal with a cup of this. I often have this on cold nights while cuddled up in a blanket. It's a wonderful chai that'll definitely warm you up.

Best Chai....Period!! This is definitely the best Chai you can buy. I've had Chai from a lot of places and have bought Chai to make on my own and nothing compares to this Chai. You wont be disappointed.

Shop our masala chai in three sizes

What the heck is Chai Tea? And what spices are in it?

Posted on May 20, 2016 by Scott Eirinberg

Authentic Masala Chai AKA ChaiThe names "Chai" and "Masala Chai" get thrown around a lot when talking about tea from India. But they can actually mean different things depending on which country you're in.

To understand why the chai thing has become more confusing than filling out an Indian customs form, it's important to know that the word "chai" actually just means "tea." That's it. If you order a "chai" in India, they'll just bring you a plain old hot tea.


So if you order a "chai tea" in India, you'll probably get some funny looks because you are really asking for a "tea tea." You wouldn't ask for a "coffee coffee," would you? (Although if you drink too much caffeine, you might.)


Then there is beautiful and complex drink called Masala Chai. Several thousand years ago in India, people started adding a multitude of aromatic, Ayurvedic spices to their tea and they created something entirely different known as "masala chai." The word "masala" means mix and we now know that "chai" means tea. So "masala chai" is simply a mixed tea or simply tea with other stuff like spices and milk in it.

Between 1840 and 1860, the British set up tea plantations in Assam, India. As a result, Assam black tea ended up being used in many masala chai recipes. (Reluctant Trading uses Assam tea in our critically acclaimed masala chai.) However, it wasn't until around 1900 that masala chai started to catch on in a bigger way in India. But the British kept masala chai from truly taking off for several years.


Interestingly, masala chai took time to catch on. That's because the British promoted drinking tea with just sugar and milk, the typical British way, because adding other spices decreased the amount of tea (and profits) that the British Tea companies were making on their tea. 

Chai Wallah serving Masala ChaiThere is no standard masala chai recipe as it is often the grandmother in each family that has passed down her own special recipe. Common ingredients found in masala chai include a decoction of warming spices such as green cardamom, clove, ginger, cinnamon and black pepper. But many other spices and combinations are commonly found in masala chai. 

Masala chai is commonly sold by street vendors called Chai Wallahs in many cities in north India.


The confusion about masala chai vs. chai probably started in America. Companies like Starbucks started dropping the "masala" - which means "mix" - from "masala chai." In the US, masala chai is often called "chai" even though in other parts of the world "chai" only means tea. Now you see the confusion. 


No matter what you call it, we're proud that our authentic Masala Chai, developed with award-winning Portland, OR, Chef Troy MacLarty, was named one of the country's best by Bon Appetit and Food & Wine.

In fact, our Bollywood Theater Masala Chai is as close as you can get to the stuff served by the Chai Wallahs in the streets of Delhi. 

Featured in Bon Appetit's "The Best Chai You Can Buy" and an editor's choice at Food & Wine

Our masala chai features the freshest Indian Assam Black Tea, Green Cardamom, Cloves, Black Pepper and Ginger (plus more) we could find. We worked with Bollywood Theater's Chef Troy MacLarty, to put together the recipe that he serves in his award-winning, third-eye opening restaurants. 

One of our Indian customers recently told us that she was convinced that we forcefully took the recipe from a poor grandma in India. (For the record, we did not!) 

Our partner on the ground in India, Mr. Divakar, travels from farm to farm, estate to estate, cherry-picking the freshest spices and highest quality Assam Tea just for us. We make our loose leaf masala chai in small batches and ship direct from India to maintain incredible freshness. 

We invite you to try our Bollywood Masala Chai. But you can just call it Chai if you want. Or Spiced Spiced Delicious Delicious Tea Tea. Whatever.

The Critics Have Raised a Glass to Our Authentic Masala Chai

Our Chai Does Not Strain for Credibility

Chef Troy MacLarty - The Guy Behind the Chai



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